Redbrick Terms of Service
Chapter 1. Terms and Contracts
Article 1. Purpose
These Terms of Use govern the rights, obligations, responsibilities, and other necessary matters between the Company and users regarding the use of Redbrick Class and related services provided by Redbrick Inc.
Article 2. Definitions
1.
The definitions of terms used in these Terms are as follows.
a) "Service" refers to the learning management and educational content services available through the site operated by the Company at redbrickclass.ai, including applications, regardless of the device used. Details of the Service are as set forth in Article 7.
b) "Member" refers to a user who accesses the Company's service, enters into a usage agreement with the Company in accordance with these Terms, and uses the services provided by the Company.
c) "Non-member" refers to a user who uses the services provided by the Company without registering as a Member.
d) "User" refers to both Members and Non-members who access the site and use the services provided by the Company in accordance with these Terms.
e) "Usage Agreement" refers to all agreements entered into between the Company and the Member regarding the use of the Service, including these Terms.
f) "ID" refers to the email address entered by the Member at the time of registration for identification and service use.
g) "Password" refers to a unique combination of letters and numbers set by the Member and registered with the Company to verify the identity of the Member identified by the ID.
h) "Educator" refers to a Member who creates a Class using the services provided by the Company.
i) "Student" refers to a Member who registers for a Class created by an Educator and uses the related services.
j) "Class" refers to an educational unit organized by an Educator to use the services provided by the Company.
k) "Post" refers to text, photos, videos, various files, and links posted by a Member on the service.
2.
Terms not defined in Paragraph 1 of these Terms shall be governed by relevant laws and Company policies, and otherwise by general business practices.
Article 3. Disclosure and Amendment of Terms
1.
The Company shall post the contents of these Terms on the initial screen of the Service or on a linked screen so that Members can easily access them.
2.
The Company may amend these Terms within the scope that does not violate relevant laws including the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, the Personal Information Protection Act, the Youth Protection Act, the Framework Act on Telecommunications, and the Telecommunications Business Act.
3.
When the Company amends these Terms, it shall post the effective date, amended content, and reasons for amendment along with the current Terms on the site bulletin board from 7 days before the effective date until the day before the effective date. However, for amendments unfavorable to Members, the Company shall post notice at least 30 days in advance and individually notify Members through electronic means such as email, electronic messages, or login consent windows.
4.
If the Company posts or notifies the amended Terms and clearly states that failure to express refusal by the effective date shall be deemed as consent, and the Member does not expressly refuse, the Member shall be deemed to have consented to the amended Terms.
5.
If a Member does not agree to the application of the amended Terms, the Company cannot apply the amended Terms, and in this case, the Company or the Member may terminate the usage agreement.
6.
Members have a duty to review the contents of these Terms. The Company shall not be liable for damages incurred by a Member who consented to the amended Terms due to changes, or damages arising from the Member's failure to review the amended Terms.
Article 4. Interpretation of Terms
1.
The Company may establish and announce individual terms for specific items within the Service. Members shall go through a separate consent process for individual terms when first using a specific service. In case of conflict between these Terms and individual terms, the individual terms shall prevail.
2.
If a Member enters into an individual contract with the Company to use the Service, the rights and obligations related to the Member's use of the Service shall be applied in the order of individual contract, individual terms, and these Terms.
3.
Matters not stipulated in these Terms or individual terms shall be governed by relevant laws or general business practices.
Article 5. Establishment of Usage Agreement
1.
A usage agreement is established when a person wishing to use the Service explicitly agrees to these Terms, fills in the information requested by the Company (including email address, password, etc.), applies for membership, and the Company approves the application.
2.
The approval under Paragraph 1 is made when the Company notifies the applicant who agreed to these Terms of its approval via email or through the membership registration screen, and the usage agreement is established when such notification reaches the applicant.
3.
The Company may require identity verification from the applicant when necessary. In such cases, the applicant must complete the identity verification process through one of the methods provided by the Company, such as email verification. If the applicant does not complete the identity verification process under their real name, they cannot claim any rights related to membership or the usage agreement against the Company.
Article 6. Approval and Restriction of Usage Applications
1.
The Company shall, in principle, approve usage applications in the order received, unless there are insufficient facilities or technical difficulties for business operations and service provision.
2.
The Company may refuse to approve or subsequently terminate the usage agreement in the following cases.
a) If the applicant did not use their real name or used another person's name during registration
b) If the application contains false or inaccurate information
c) If a person whose service use was restricted under these Terms applies within 1 year of such restriction
d) If the application is made with the purpose of negatively affecting the reputation of the Service
e) If the application is made for illegal purposes or activities against public order and morals
f) If the application is made to damage the reputation or cause disadvantage to others
g) If the application is made to abuse the Service for profit
h) If the application is made to intentionally interfere with the operation of the Service
i) If approval is impossible due to reasons attributable to the applicant or other violations of these Terms
j) If the Service is accessed through abnormal or circumventive methods from a country where the Company does not provide the Service
k) If the application is made using a temporary email service
l) If the application is confirmed to violate these Terms or is otherwise illegal or improper
m) If approval is deemed inappropriate for reasons equivalent to the above
3.
The Company may withhold approval until the reasons for restriction are resolved in the following cases.
a) If there is insufficient facility capacity for business operations and service provision
b) If there are technical difficulties for business operations and service provision
c) If approval is difficult for reasons equivalent to the above
4.
The Company may differentiate service use by classifying Members into grades according to Company policy, including usage time, frequency, service menus, and provided content.
Chapter 2. Information and Services
Article 7. Use of Services
1.
The services provided by the Company are as follows.
a) Use, creation, and management of digital educational content
b) Class creation and student slot purchase
c) LMS services (discussion, quiz, assignment, evaluation, completion)
d) Educational content courses
e) All other services provided to Members through additional development or partnership agreements with other companies
2.
The Company may add or change the content of the Service as necessary. In such cases, the Company shall notify Members in a manner equivalent to the amendment of Terms as set forth in Article 3, Paragraph 3.
Article 8. Service Hours
1.
The Company shall provide the Service 24 hours a day, year-round, unless there are special reasons. However, separate usage hours may be set for certain types or characteristics of services, and the Company shall notify Members of such hours in advance.
2.
The Company may temporarily suspend the Service for reasonable causes such as system maintenance, system failure repair, regular PM work, system replacement, line failure, traffic surge, termination of partnership agreements, government orders/regulations, or suspension of telecommunications services by carriers. For planned work, the Company shall provide advance notice of the suspension period and work details, but may provide post-notice only in unavoidable circumstances such as unexpected failures.
3.
The Company may change or terminate the Service for substantial operational or technical reasons. In such cases, the Company shall post notice of the termination date and reasons on the site at least 30 days before the termination date and individually notify Members. However, this does not apply if advance notice is impossible due to unforeseeable or uncontrollable reasons.
Article 9. Provision of Information and Placement of Advertisements
1.
The Company may provide information for the purpose of introducing and promoting various products and services to Members through mail, email, application push notifications, mobile device IoT, and other new technologies and devices.
2.
The Company may provide advertisements related to the Service through the service screen, homepage, email, etc. Emails containing advertisements shall only be sent to Members who have consented to receive them in advance, and Members may refuse to receive them at any time.
3.
The Company shall not be liable for any losses or damages arising from a Member's participation in, communication with, or transactions with partner activities posted on the site. Furthermore, if a partner's banner or link leads to a page provided by the partner, such page is not within the Company's service area, and the Company does not guarantee its reliability or stability.
Chapter 3. Paid Services
Article 10. Paid Services
1.
To use paid services, a Member must apply for the paid service through the procedures provided by the Company.
2.
The Company may refuse to approve or subsequently terminate the paid service usage agreement in the following cases.
a) If the applicant did not use their real name or used another person's name
b) If false information was provided or the Company's required information was not filled in
c) If it may negatively affect the reputation of the Service
d) If the Service cannot be provided due to supply limitations of the paid service
e) If the Member has a history of requesting content that violates these Terms
f) If the Member falls under any of the cases in Article 6, Paragraph 2
3.
The Company's approval and establishment of the usage agreement for a Member's paid service application shall be at the time the Member's payment for the paid service is completed in accordance with Article 11.
4.
Members shall familiarize themselves with the matters announced by the Company in these Terms and individual guide pages to ensure accurate applications for paid services.
Article 11. Payment for Paid Services
1.
When a Member wishes to use a paid service, the Company shall inform the Member of the details and pricing policy on the paid service application screen, and the Member shall select the desired paid service and enter payment information requested by the Company, such as credit card number, expiration date, security code, or bank account information.
2.
If a Member subscribes to a regular payment plan, the Company shall automatically charge the fee for each billing cycle to the payment information provided by the Member on each payment date without the Member's individual payment action.
3.
If payment cannot be processed due to any reason such as expiration, contract termination, validity issues, insufficient balance, limit exceeded, false registration, incorrect payment information, or deletion of payment information, the Company may treat it as unpaid, attempt automatic payment daily until the Member pays, and may not provide the paid service. If payment is not processed for more than one week, the Company may terminate the Member's paid service.
4.
In case of overpayment or other errors in the usage fees paid by the Member, the Company shall take the following measures.
a) Overpaid fees shall be refunded, and may be deducted from the next month's billing. However, if there are outstanding fees, they shall be deducted first from the refund amount.
b) If fees were under-billed, the Company shall add the under-billed amount to the next month's billing, or bill immediately if there is no next month's billing.
Article 12. Withdrawal of Subscription
1.
The Company's paid services are divided into those eligible for withdrawal and those with restricted withdrawal, and such details are notified in these Terms or at the time of the Member's payment.
2.
A Member who has paid for a paid service eligible for withdrawal may withdraw the subscription within 7 days from the date of payment through the Company's customer center.
3.
Unless otherwise provided by relevant laws such as the Electronic Commerce Act, a Member cannot withdraw the subscription for paid services after the withdrawal period has elapsed.
4.
The Company's refund policy is as follows.
a) If all student slots are immediately canceled before the class start date, a full refund will be issued.
b) If some or all student slots are immediately canceled after the class start date, a partial refund will be issued. Details are provided within the Service.
c) The Company shall refund all or part of the usage fees within 3 business days from the date of receiving the refund request from the Member.
5.
Refunds shall be restricted for items falling under any of the following.
a) If the Member is forcibly expelled for violating relevant laws and these Terms, the refund provisions of this Article shall not apply.
b) Services used free of charge through discount coupons provided by the Company to the Member at no cost shall not be refunded.
Article 13. Refund of Usage Fees
1.
When the Company becomes aware that it is unable to provide the paid service to the Member, it shall immediately notify the Member and cancel the paid service use, and shall take refund measures within 3 business days from the date of notification.
2.
Refunds shall be made within 3 business days from the date the Company approves the refund, using the same payment method (credit card cancellation, bank transfer, etc.). However, if there are outstanding fees or amounts to be compensated to the Company, they shall be deducted first from the refund amount.
3.
If cancellation through the same payment method is not possible after a certain period due to the policies of the electronic payment agency, the refund shall be processed as a settlement amount. Settlement refunds may be processed within 15 business days according to member information collection and internal processes.
4.
For mobile micropayments, payment approval and cancellation are only possible within the same month according to mobile carrier policies, and bank transfer will be used if it carries over to the next month.
Article 14. Pricing Policy for Paid Services
The Company shall inform Members of the pricing policy before their subscription to paid services and post it on the pricing information screen within the Service. If the pricing policy changes, Members shall be notified through in-service notifications. The changed pricing policy shall apply from the payment date after notification. Members may terminate their paid service at any time, except for the current month's paid service that has already started.
Chapter 4. Rights and Obligations of Members and Company
Article 16. Account Management
1.
Members shall immediately update their information to the latest when their member information changes. However, real name, date of birth, gender, and ID required for identity verification cannot be modified.
2.
Members shall not allow third parties to use their ID or other member information. Members are responsible for damages arising from negligent management of their ID or other member information or from allowing third parties to use them.
3.
If a Member becomes aware that their ID or other member information has been stolen or is being used by a third party, they shall immediately notify the Company and follow the Company's instructions.
4.
Members shall regularly change their passwords. The Company may periodically request Members to change their passwords, and if a Member does not comply, they cannot use the Service until the password is changed. The Company shall allow Members to change their passwords at any time.
Article 17. Obligations of Members and Company
1.
Members shall comply with relevant laws, these Terms, the Company's service operation policies, and other matters notified by the Company, and shall not engage in activities that interfere with the Company's business.
2.
Members shall not copy, reproduce, translate, publish, broadcast, or otherwise use information obtained through the Service, or provide it to others, without the Company's prior consent.
3.
Members shall not use the Service for purposes other than those set forth in these Terms and shall not engage in the following prohibited activities.
a) Unauthorized use of another Member's ID
b) Activities for criminal purposes or related to criminal acts
c) Defaming or insulting others
d) Infringing on the intellectual property rights of others
e) Hacking or distributing viruses
f) Continuously sending advertising information against another person's will
g) Activities that interfere with or may interfere with stable service operation
h) Using site information and services for commercial purposes or posting false information
i) Unauthorized modification, deletion, or damage of various information posted on the Service
j) Accessing the Service through abnormal methods or accessing the Company's systems
k) Interfering with other users' use of the Service
l) Damaging the Company's reputation or credit through false information or deceptive methods
m) Contacting other Members posted within the Service without going through the Company
n) Copying, storing, editing, disclosing, leaking, distributing, or posting information about other Members obtained during service use
o) Other activities that violate public morals, social order, or relevant laws
4.
All Members shall not disclose another Member's personal information to others without the prior written consent of that Member, and all legal liability for violations shall be borne by the violating Member.
5.
The Company may take the following measures against Members who violate their obligations or are found to fall under the grounds for refusal of usage applications in Article 6, Paragraph 2.
a) Deletion of related posts without prior notice
b) Suspension of service use for a certain period
c) Claim for full compensation for damages incurred by the Company
d) Reporting to government agencies and filing complaints with investigative authorities
e) Termination of usage agreement and membership withdrawal
6.
The Company shall faithfully comply with the obligations set forth in relevant laws and these Terms in good faith.
7.
The Company shall make its best efforts to promptly repair or restore any equipment failures or data loss that occur during service improvement for continuous and stable service provision, unless there are unavoidable reasons such as natural disasters, emergencies, or technically unsolvable failures.
Article 18. Rights and Obligations as Educator and Student
1.
Educators have the following roles and authorities within the Service and bear the corresponding obligations.
a) Educators may set the members of a class within the scope of compliance with relevant laws and these Terms.
b) Educators may invite Members to take classes, approve or reject enrollment applications, and with the Company's consent, forcibly remove a Student from a class if the Student is detrimental to the class.
c) Educators shall not use the class space for purposes other than the intended education, or for illegal purposes such as fraud.
d) If an Educator withdraws from membership, all Educator authorities shall be forfeited.
e) Educators may delete posts that do not conform to the educational purpose if reported.
f) Educators shall faithfully perform their role to provide quality educational environments and content.
2.
Students have the following roles and authorities within the Service and bear the corresponding obligations.
a) Students shall not access the Service with accounts other than their own and shall not allow others to use their accounts.
b) Students shall not post content that does not match the nature of the class, and agree that reported posts may be deleted.
c) Upon completion of a class, Students shall not illegally copy certificates or change the name of the certificate holder.
d) Students shall not damage the reputation of Educators or the Company or interfere with their business.
e) Students shall not request content that violates these Terms from the Company.
3.
If the obligations of an Educator or Student under this Article are violated, the Company may revoke the membership of the Educator or Student and restrict access to or participation in the Service as set forth in these Terms.
Article 19. Management of Member Posts
1.
Members are fully responsible for any damages or problems caused to themselves or others by posts registered on the Service, and the Company shall not be liable in any case.
2.
The Company may take measures such as temporary suspension, modification, deletion, relocation, or refusal of registration of posts falling under the following without the Member's prior consent.
a) Content that severely insults or damages the reputation of other Members or third parties
b) Content that distributes or links to material violating public order and morals
c) Content that promotes illegal copying or hacking
d) Advertisements for personal commercial purposes
e) Content objectively recognized as being related to crime
f) Content that infringes on the copyrights or other rights of other users or third parties
g) Content that the Company deems inconsistent with the nature of the Service or violates relevant laws
3.
Members shall ensure that posts do not contain language or content that violates social norms, relevant laws, or infringes on the reputation, personality rights, copyrights, or other rights of others. Members are responsible for all problems arising from such content in their posts.
4.
If the Company receives a request to suspend a post from a third party on grounds of defamation or infringement of intellectual property rights, it may temporarily delete the post. The temporarily deleted post may only be re-registered upon application to the Company based on the resolution of the legal issue through litigation or settlement between the objecting party and the post registrant.
Article 20. Editing and Deletion of Information
The Company may request Educators to add, modify, change, or delete content through prior consultation in the following cases. However, if the Educator refuses without reasonable cause, or if there is a clear policy violation or illegality, the Company may take such actions without the Educator's prior approval and notify the Educator by email afterwards.
a. If the educational content information of the class operated by the Educator is deemed inappropriate
b. If the class title, Educator profile image, course thumbnail image, etc. do not conform to the Company's policies or are deemed socially inappropriate
c. If the educational content or images and videos included in the content do not conform to the Company's policies
Article 21. Posts and Intellectual Property Rights
1.
Copyrights and other intellectual property rights for posts or works created by the Company belong to the Company.
2.
Copyrights for posts provided or posted by Members on the site belong to the Members. Members grant the Company a free, non-exclusive license (including storage, reproduction, modification, public transmission, display, distribution, and creation of derivative works) within the scope of the Company's service operation, improvement, and promotion. This license remains valid as long as the Company operates the site, even after the Member terminates the usage agreement. Members must hold the necessary rights to grant such license to the Company, and are responsible for all problems arising from not holding such rights.
3.
Members shall not infringe copyrights by recording, reproducing, editing, displaying, transmitting, distributing, selling, broadcasting, or performing information obtained through the Service without the prior consent of the copyright holder.
4.
Posts provided or posted by Members on the site may be exposed in search engines, the Service, and related promotions, and may be partially modified, reproduced, and edited for such exposure. The Company shall comply with copyright law, and Members may take measures such as deletion, exclusion from search results, or making posts private through customer inquiry or in-service management functions at any time.
5.
If a Member's post is illegally copied by others without the Member's consent, conflicting with the interests of both the Member and the Company, the Company may exercise copyright on behalf of the Member. However, the Company shall obtain individual consent from the Member in such cases.
Chapter 5. Termination of Agreement and Use Restrictions
Article 22. Member Withdrawal, Data Deletion, etc.
1.
If a Member wishes to terminate the usage agreement, they may apply for termination through the Company's customer center or the membership withdrawal menu. However, the Company may restrict immediate withdrawal for a certain period after membership registration to prevent service abuse.
2.
If a Member terminates the usage agreement or the Company terminates it, the Company shall destroy all of the Member's information in accordance with the Privacy Policy, and may restrict re-registration with the same account for a certain period.
3.
When a Member terminates the usage agreement, posts directly created by the Member within the Service, including comments and posts re-posted by other Members through bookmarking or scraping, are not deleted by termination alone. The Member must delete them before terminating the agreement.
4.
If a Member does not log in for 1 year and does not log in within 7 days of separate notification, the Company may convert the Member's account to dormant status or process withdrawal. If the Member does not log in for another year after dormant processing, the Company may process withdrawal.
Article 23. Use Restrictions
1.
The Company may restrict service use through warnings, temporary suspension, permanent suspension, etc. if a Member violates the obligations of these Terms or interferes with normal service operation.
2.
The Company may immediately and permanently suspend service use for violations of relevant laws such as identity theft, payment fraud, provision of illegal programs, operation interference, illegal communications, hacking, distribution of malicious programs, and exceeding access authority. All service benefits and earnings acquired through service use shall be forfeited upon permanent suspension.
3.
The Company may restrict use for the protection of member information and operational efficiency if a Member does not log in for more than 1 year continuously.
4.
The conditions and details of restrictions within the scope of use restrictions under this Article shall be as set forth in the use restriction policy and individual service operation policies.
5.
When restricting service use or terminating the agreement under this Article, the Company shall notify the Member of the reasons and restriction period in accordance with Article 25.
6.
Members may file objections to use restrictions under this Article through the procedures established by the Company. If the Company deems the objection justified, it shall immediately resume service use.
Article 24. Prohibition and Blocking of Unauthorized Use
1.
The Company considers the following cases as unauthorized use.
a) Simultaneous access from 2 or more devices with the same ID
b) Using the Service from multiple PCs or IPs with the same ID
c) Allowing others to use one's ID and the Company's services
d) Selling, renting, transferring one's ID and the Company's services to others, or advertising such activities
2.
If unauthorized users are discovered, the Company may take the following measures.
a) [First discovery] Warning through messages, pop-ups, email, etc.
b) [Second discovery] Forced withdrawal and legal action including complaints and civil lawsuits through the Company's legal representative.
3.
Members cannot request an extension of the service use period due to the measures under the preceding paragraph.
4.
If a Member objects to the measures under Paragraph 2 of this Article, they may submit specific materials to the Company's legal representative for explanation.
5.
The Company identifies and blocks unauthorized use through the following methods. Members may not raise any objections to the Company's measures to block unauthorized use.
a) The Company classifies and identifies unauthorized use through servers based on IP information and other data collected during the Member's service use.
b) The Company forcibly terminates service access if a Member runs a copying program or simultaneously accesses with the same ID during service use.
Chapter 6. Notification, Damages, and Disclaimer
Article 25. Notification to Members
1.
When the Company notifies Members regarding these Terms, unless otherwise specified, it may do so through login consent windows within the Service or the Member's email address (ID).
2.
For notifications to all Members regarding these Terms, the Company may substitute the notification under Paragraph 1 by posting on the site for 7 days or more.
Article 26. Damages
1.
If a Member suffers damages due to reasons attributable to the Company in connection with all services provided by the Company, the Company shall compensate for such damages.
2.
If a Member causes damages to the Company or third parties through actions violating these Terms, or causes damages due to reasons attributable to the Member, the Member shall compensate for such damages.
3.
The Company shall not be liable for damages to a Member caused by reasons attributable to other Members.
Article 27. Disclaimer
1.
The Company shall not be liable for a Member's failure to achieve expected results from using the Service. The Company shall not bear any liability for damages related to the use of free services unless the damages were caused by the Company's intentional or gross negligence or violation of relevant laws.
2.
The Company shall be exempt from liability for service provision if it is unable to provide the Service due to force majeure such as natural disasters or equivalent circumstances.
3.
The Company shall not be liable for damages incurred by Members due to the following reasons. However, this does not apply in cases of the Company's intentional or negligent acts.
4.
The Company does not represent any party, including Members, in legal relationships or transactions between Members, and does not bear any liability to anyone.
a) Service unavailability due to maintenance, replacement, regular inspection, construction, or equivalent reasons
b) Service disruption due to the Member's intentional or negligent acts
c) Lack of reliability or accuracy in posts by other Members
d) Transactions or disputes between Members or between Members and third parties through the Service
e) Failure to achieve expected benefits from service use
f) Leakage of member information due to failure to manage account passwords, mobile device passwords, or open market operator passwords
g) Inability to use all or part of the content due to mobile device changes, number changes, OS version changes, international roaming, or carrier changes
h) Deletion of content or account information provided by the Company by the Member
i) Illegal access to servers by third parties or abnormal access interference using programs
j) Other reasons equivalent to the above for which the Company is not at fault
Article 28. Dispute Resolution
1.
The Company may mediate disputes between Members or between Members and third parties within a reasonable scope.
2.
The Company and Members shall make all necessary efforts to amicably resolve disputes related to the Service.
3.
Disputes between the Company and Members may be resolved through the mediation procedures of the Electronic Transaction Dispute Mediation Committee established under the Framework Act on Electronic Transactions.
4.
If a lawsuit is filed regarding a dispute between the Company and a Member despite the efforts of the preceding paragraph, the court having jurisdiction over the parties' addresses shall be the court of first instance.
Addendum (2023. 11. 17.)
These Terms shall be effective from November 17, 2023.